For Consumers to Know


  1. All weights, measures, weighing and measuring instruments used by the Trader in their trade, commerce and industry are required to be verified periodically and stamped by the Inspector Legal Metrology, under the Law. Look for the stamp of verification on the weights and measures, etc.
  2. The trader in their trade, commerce and industry, is required to use the beam scale suspended from hook or stand, to avoid manipulation by hand, to his own advantage.
  3. The Consumers should buy their requirements in round metric units like 10 grams, 100 grams, 500 grams, 1 kilogram, etc. This way calculation becomes easier.
  4. The Consumers should avoid the use of ‘pao kilo’ or ‘quarter kilo’ and ask for 200 grams or 200 ml or for similar easily calculable quantity in terms of decimal units.
  5. The Consumers should buy milk in terms of litre or milli litre and not in kilograms or grams.
  6. The Consumers should learn to read the scale indications and observe the weighing of your purchases.
  7. The Consumers should better buy the definite quantities and not by moneys’ worth.
  8. The Consumers should refuse to buy any commodity in terms of old units i.e. seer, foot, etc., this is illegal and there is every chance that trader may cheat.
  9. The Consumers while buying milk should see that they get the right quantity they have paid for. Check the date of packing and the MRP printed on milk pouches.
  10. The Consumers while buying sweets, confectionery, etc., should insist on the full (net) weight of the sweets being delivered to them. It should be seen that the weight of the box is not to be included in the weight of the sweets.
  11. Petrol pumps are periodically checked by this Department for accurate delivery of petrol. In case of suspected short delivery, the Consumers should report the matter to the Legal Metrology Officers.
  12. When buying ready-made clothes, the Consumers should buy only by metric measurements i.e. in meters and centimeters and not by sizes. Different manufacturers may use different sizes where one will find himself/herself in garments, which do not fit him/her.  Shirts are sold by collar sizes, which vary by steps of 1 cm. e.g. 35cms, 36 cms, 37cms, etc.  Banians are sold by chest measurements which vary in steps of 5 cms, e.g. 85 cms., 90 cms, 95cms, etc.
  13. When buying land or a plot for house building the Consumers always should buy in terms of hectares or square meters. Acres, yards, feet and inches are no longer recognized under the Law in force.
  14. While buying the packaged commodities the Consumers should ensure that the net weight or measure is clearly and legibly indicated on the packages. Mere package size may be deceptive.  Marking of net content on sealed packages is obligatory under the Law in force.
  15. The Consumers should read and compare the labeled quantities in relation to prices. This way the Consumers may strike a better bargain.
  16. The Consumers when buying the packaged commodities should check that on the concerned package, the original marked price is not smudged off, or re-written or affixed with a sticker with fresh increased price.
  17. While buying cooking gas (LPG) the Consumers should see that the net content of gas and tare weight of cylinder are marked on the gas cylinder and the seal is intact. In case of doubt of less content of gas the Consumers may insist for re-weighment in their presence.
  18. The Consumers when buying packaged commodities, for example cement – he/she may ask for its weighment again in his/her presence in case of doubt.
  19. The price of a commodity is judged not only by its quality but also by its quantity. The Consumers should be cautious that they get the full quantity worth their money.
  20. The Consumers when buying packaged commodities, should be aware that on every packaged commodity should bear the following, printed on it:
  • The name and address of the manufacturer / packer.
  • Generic or common name of the commodity contained in the package.
  • Net quantity of the content in terms of weight, measure, or number as the case may be.
  • Month and year of packing or manufacturing.
  • Maximum Retail Sale Price including all taxes.
  • Any other additional information such as e-mail address, helpline, telephone number etc.
  1. The Consumer should insist for the bill / cash memo of the purchases wherever possible.

Download (Consumers to know ) as PDF